Gb11 Terms & Conditions — Full User Agreement

Gb11 is an international online betting and gaming platform providing Sports Betting, Live Casino, and a range of online gaming services to players in Bangladesh. These Terms & Conditions form a legal agreement between gb11 and the user. By accessing the platform or creating an account, you confirm that you have read, understood, and fully accepted these terms.

Gb11 reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms. We recommend reviewing this page regularly.

All gb11 services, content, and features are strictly for users aged 18 and above. Use of the platform by minors is strictly prohibited.

To register an account on gb11, you must provide accurate and complete information. Providing false or incomplete details may result in account termination and forfeiture of any deposited funds.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• The mobile number and email address used during registration must be active and belong to you personally.
• You are solely responsible for keeping your account password confidential. Do not share it with anyone.
• gb11 may request identity documents or additional verification materials at any time for KYC purposes.
• If any suspicious activity is detected on an account, gb11 may suspend it immediately.

You must be at least 18 years old to use gb11's services. Any attempt by a minor to register an account will be immediately rejected and may be reported to the relevant authorities.

The following individuals are not eligible to use gb11:

• Any individual under the age of 18.
• Residents of countries where online gaming is prohibited by law.
• Users whose accounts have been previously banned or terminated by gb11.
• Employees of gb11 and their immediate family members.

If evidence of age or identity fraud is found, the account will be permanently closed and all funds will be forfeited.

Specific rules apply to all deposits and withdrawals on gb11. Please read the following conditions carefully to ensure smooth processing of your transactions.

• The payment method used for deposits must match the method used for withdrawals.
• Depositing from a third-party account is strictly prohibited.
• Account verification (KYC) must be completed before making a withdrawal.
• gb11 reserves the right to suspend transactions if money laundering is suspected.
• If a bonus is active, wagering requirements must be fulfilled before any withdrawal can be made.

Gb11 offers a range of attractive bonuses and promotions for players. Each bonus comes with specific terms that must be followed.

• The welcome bonus is available to new members only, once, on their first deposit.
• Bonus wagering requirements typically range from 10x to 30x. Full details are provided on each offer's page.
• Wagering requirements must be met before winnings earned using a bonus can be withdrawn.
• Claiming bonuses across multiple accounts from the same IP address or device is prohibited.
• If bonus abuse is suspected, gb11 reserves the right to cancel the bonus and suspend the account.
• Cashback offers are generally credited to your account automatically every Monday.

The following rules apply to participation in Sports Betting, Live Casino, and virtual games on gb11:

• Once a bet is confirmed, it cannot be cancelled or changed, unless gb11 does so under special circumstances.
• If incorrect odds are displayed due to a technical error, gb11 reserves the right to recalculate the bet at the correct odds.
• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• gb11 will not be held liable for delayed bets in live betting caused by network issues.
• Separate betting rules apply to each game or sport, which can be found in the relevant section.
• If match-fixing or unusual betting patterns are detected, gb11 may void the bets in question.

The following activities are strictly prohibited on the gb11 platform and may result in permanent account closure:

• Creating multiple accounts to exploit the bonus system.
• Placing bets through hacking, bots, or any automated system.
• Using the platform for money laundering or illegal transfer of funds.
• Processing transactions using a third-party account.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Harassment of other players or gb11 staff.

Gb11 reserves the right to close or suspend any account under the following circumstances:

• Violation of any clause within these Terms & Conditions.
• If evidence of identity fraud or submission of false information is found.
• While an investigation is ongoing for security reasons.
• By court order or government directive.

You may also request account closure at any time by contacting gb11 support. It is your responsibility to withdraw your balance before the account is closed.

Gb11 believes betting is entertainment, not addiction. We encourage all players to gamble responsibly. gb11 provides several protective features to help you stay in control:

• Set daily, weekly, or monthly deposit limits to stay in control.
• Option to enable Self-Exclusion for a set period of time.
• Access your betting history and spending statistics.
• Reality Check — periodic reminders of your session duration at set intervals.

If you are struggling with a gaming addiction, don't wait — contact our Responsible Gaming Visit the page and get in touch with our support team.

Gb11 treats the protection of your personal data as its highest priority. Full details on how we collect, store, and use your information can be found in our Privacy Policy Available on the page.

• Your personal information is not shared with third parties, except where required by law.
• All data is protected with 256-bit SSL encryption.
• gb11 never sells your personal information.

If you have a dispute with gb11, please contact our support team directly in the first instance. The support team will work to resolve the issue within 48 hours.

• In the event of a dispute, the decision of gb11 shall be considered final, unless legally proven otherwise.
• It is your responsibility to provide proof of transaction in the event of a payment dispute.
• If a resolution cannot be reached through support, the dispute may be settled through international arbitration.

Gb11 reserves the right to partially or fully amend these Terms & Conditions at any time. When changes are made:

• For significant changes, gb11 will notify you in advance by email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If any provision of these Terms & Conditions is found to be legally unenforceable, all remaining provisions will continue to be fully effective.
• This agreement is written entirely in Bengali and applies to players in Bangladesh.

Last revised: January 2026. If you have any questions about these terms and conditions, please contact our support team directly.